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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carla Kennett

September 25, 2025

5  out of  5
rating by Carla Kennett
"I dealt with Josh and he was wonderful. He is knowledgeable, kind and listened to all my concerns. He was never pushy and didn’t try to pressure me into coverage I did not want. Definitely five star customer service."
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Ashleigh Dunn

September 23, 2025

5  out of  5
rating by Ashleigh Dunn
"Phil is absolutely wonderful to work with. He is always willing to help and his team is amazing."
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Colton Smith

September 19, 2025

5  out of  5
rating by Colton Smith
"Really love the insurance and the people, they’re quick to help and really nice to talk to I recommend this insurance to everyone👍🏼"
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Ryan Henderson

September 10, 2025

5  out of  5
rating by Ryan Henderson
"Worked with Josh on a combo home/auto plan. He was very helpful and saved me some money! Can’t beat that!"
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Shane Garland

August 29, 2025

5  out of  5
rating by Shane Garland
"Josh Spurlock was a great agent and good to work with. Made everything a smooth transition in switching over both my auto and home insurance to State Farm. 10/10 recommend!"
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Tanya Thomas

August 27, 2025

5  out of  5
rating by Tanya Thomas
"Elizabeth at State Farm under Phil McDonald was incredibly helpful! She guided me through everything, answered all my questions, and saved me a significant amount compared to my previous insurance. I really appreciate her professionalism and friendly approach — highly recommend her!"
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Heather Kelly

August 19, 2025

5  out of  5
rating by Heather Kelly
"Great experience! Josh made purchasing insurance a breeze!"
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Kristina Pollock

August 18, 2025

5  out of  5
rating by Kristina Pollock
"This gentleman was true to his word. A few months back tried to give me a quote. I had already obtained insurance. He asked can he give me a call back in a few months I said sure. He did just that and was able to secure a new policy with clear terms. Great communication and overall friendly service."
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Marissa Cornett

August 13, 2025

5  out of  5
rating by Marissa Cornett
"I would absolutely recommend State Farm! Before getting my policy, I called every insurance company I could think of & all the rates were CRAZY! Then I realized I hadn’t tried State Farm, so I gave them a call. I couldn’t believe how cheap my rate was! I worked with a lady named ELIZABETH, she was absolutely wonderful, helping me in every way she could, even trying to look into other ways that would help me the most. Very patient, & understanding as well, & not to mention, super kind! Very happy with my experience!"
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carlee spencer

August 7, 2025

5  out of  5
rating by carlee spencer
"Liz was amazing, and truly was an angel along with the services. Coming up with discounts and some small talk but not forcing it!"
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Tim Satterfield

August 4, 2025

5  out of  5
rating by Tim Satterfield
"Josh was very helpful describing things about life insurance when this is the first time for me getting life insurance and the office ppl is always extremely nice great place"
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Pam Corum

July 31, 2025

5  out of  5
rating by Pam Corum
"I had a great experience working with Josh at State Farm! He was incredibly helpful, knowledgeable, and patient while answering all of my questions. Josh made the whole process smooth and stress-free, and I really appreciated how he took the time to make sure I understood everything. Excellent customer service—thank you, Josh!"
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Colleen Collett

July 21, 2025

5  out of  5
rating by Colleen Collett
"Cheyenne was great, she went above and beyond to help us with our needs. Everyone in the office was super helpful and friendly."
We responded:
"Thank you Colleen for your wonderful review of our office. We truly appreciate your kind words and thank you for sharing! -Phil"
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Melinda Brewer

July 14, 2025

1  out of  5
rating by Melinda Brewer
"My mother has State Farm, Phil McDonald. Her home is in Westland Estates and was seriously damaged by the tornado in May. Since this has happened, her original adjuster has been fired and she now has Nate Rapp. Nate is claiming that her contractor has not been contacting them about the cost and materials, which is untrue. Our contractor has his call logs and can prove it. Her contractor has called multiple times and gotten no answer and no return calls from Nate. Nate also will not approve for funding to be released to have her home fixed. It has been an absolute nightmare for my mother who has been living in 3 rooms with COPD for the last two months. We pay homeowners insurance for disasters like this. Why should we have to beg them to do their job???? Do better State Farm or you should fire another adjuster and get someone who actually knows what they’re doing and will answer a phone."
We responded:
"Thank you for sharing your experience. We have reached out to your mother to assist with her situation. We look forward to being there for her going forward as well. Thank you, Phil "
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Cris Rehor

July 14, 2025

5  out of  5
rating by Cris Rehor
"Elizabeth Turner was very helpful polite and patient best quote I've ever had."
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steven parham

June 23, 2025

5  out of  5
rating by steven parham
"Always pleasant office to deal with, easy to make needed changes to my policy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wetona Morgan

June 19, 2025

5  out of  5
rating by Wetona Morgan
"I had a great experience working with Cheyenne at Phil McDonalds office. She was extremely helpful in answering all of my questions and took the time to make sure I fully understood everything. With the information she provided, she helped me find the best way to move forward. Her professionalism and clear communication made the whole process smooth and stress-free. Highly recommend her!"
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Jaclyn Rookard

June 13, 2025

5  out of  5
rating by Jaclyn Rookard
"Josh always takes the time to get me the best rates with the most coverage. Does a great job and so polite. Keep up the good work!"
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Tyler Fields

June 13, 2025

5  out of  5
rating by Tyler Fields
"Awesome crew here, big shout out to my rep Josh Spurlock! Always taking care of me and my family, will gladly continue doing business here."
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Brittany May

June 12, 2025

5  out of  5
rating by Brittany May
"Elizabeth was amazing! Very informative on all home & auto plans, courteous, and more than willing to help & explain all options & opportunities available."
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Gage Morgan

June 11, 2025

5  out of  5
rating by Gage Morgan
"Awesome crew. Cheyenne is very helpful and very easy to work with."
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sara boswell

June 11, 2025

5  out of  5
rating by sara boswell
"I would highly recommend Christy Boswell! She did everything to save me money on my policy! Very easy and professional to deal with. I'm very satisfied with my service!"
We responded:
"Hi Sara, thank you for your five-star review and recommendation! We're so glad to hear Christy Boswell provided excellent service and offered you budget-friendly coverage options. She truly goes above and beyond for our customers, and we'll be sure to share your feedback with her. - Phil"
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Patra Gregory

June 10, 2025

5  out of  5
rating by Patra Gregory
"They were super helpful and answered all of my questions. I would definitely recommend them for any insurance needs."
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Cynthia Wyatt

June 10, 2025

5  out of  5
rating by Cynthia Wyatt
"Sheila is the best!!! She goes above and beyond to help you in any way possible."
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Page Vanover

June 10, 2025

5  out of  5
rating by Page Vanover
"Called and spoke with Cheyenne about getting renters insurance was a fast and easy process. She was very knowledgeable and sweet. Will definitely continue to do business with her!"