
State Farm® Insurance Agent Phil McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sara boswell
February 4, 2025
"I would highly recommend Christy Boswell! She did everything to save me money on my policy! Very easy and professional to deal with. I'm very satisfied with my service!"
"Hi Sara, thank you for your five-star review and recommendation! We're so glad to hear Christy Boswell provided excellent service and offered you budget-friendly coverage options. She truly goes above and beyond for our customers, and we'll be sure to share your feedback with her. - Phil"
Elizabeth Smith
February 3, 2025
"I have worked for Phil since 1998 when he first opened his office as a licensed property, casualty, life and health agent. I love my State Farm family which consist of all employees and all my customers. It is truly my calling to help and serve people. I love my occupation, job, career!"
"Elizabeth has been with our office since I had hair! Now I don’t have hair, but we are like a great bottle of Wine-better and better with time. Elizabeth is one of my office managers and she is very capable of taking care of your insurance needs."
Brody Scott
February 3, 2025
"Excellent service. Quick and easy."
"Thank you, Brody! We thank you for taking time to leave us a review! Please let us know if there's anything we can do for you! - Phil"
Hilorie Branham
February 3, 2025
"I have been with them probably over a year now. Every time I need anything they stop and start right then and there to help me in whatever way I need. Elizabeth is a life saver and can help you get your policy started with the best in business, State Farm—Phil McDonald."
"Thank you, Hilorie! We truly appreciate your loyalty and kind words. Our team, especially Elizabeth, is always happy to assist you whenever you need us. We're grateful to have you as part of the Phil McDonald State Farm family and look forward to continuing to provide excellent service. Let us know if there's ever anything else we can do for you! - Phil"
Triston Harris
January 20, 2025
"I recommend anybody that needs insurance to come here they will take care of ya!! Ask for Sheila she’s the best!!"
"Thank you, Triston! We’re so glad to hear that you had a great experience with Sheila and our team. Providing excellent service and care is our priority. We appreciate your recommendation and are here whenever you need us! - Phil"
Mahala Watts
January 20, 2025
"I’ve been with Philip A McDonald State Farm Insurance for almost 4 years now and it has been great! Ben has always been helpful and there for me when I need it! Highly recommend!"
"Hi Mahala, thank you for your kind words and for your loyalty to our office for the past four years. We are happy to learn Ben has been consistently helpful and there for you when needed.Our team aims to provide exceptional service and support, and we are glad to learn we hit the mark. If you need further assistance in the future, please do not hesitate to reach out. - Phil "
Cheyenne Moore
January 14, 2025
"I’ve been a customer of State Farm for a while now, and I couldn’t be happier with the service I’ve received. Phil is incredibly responsive, knowledgeable, and always goes above and beyond to make sure I understand my coverage options. Whether I’m needing assistance with paying my bills or just looking for general guidance, I always feel taken care of. They treat you like you are apart of their family! Highly recommend Phil Mcdonald State Farm for anyone looking for reliable, friendly, and professional insurance services!"
""Thank you, Cheyenne, for your thoughtful and glowing review! We’re so glad to hear that our team has consistently provided you with the personalized and reliable service you deserve. Treating our customers like family is at the heart of what we do, and your kind words mean so much to us. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs! - Phil"
Derek The Deranged
January 8, 2025
"Helpful in the extreme!!"
"Hi Derek, thank you for your fantastic feedback! We are glad to hear you found our service to be extremely helpful. Our goal is to go above and beyond for our customers, and it means so much to know we have made a positive impact. If you have additional questions or concerns, please do not hesitate to reach out. "
elizabeth isaacs
November 23, 2024
"Josh was professional, thorough & saved me a lot of money!"
"Thank you, Elizabeth, for sharing your experience with us! We're thrilled to hear that Josh provided you with professional and thorough service. Your satisfaction is our top priority, and we truly appreciate your trust in Phil McDonald State Farm. If there’s anything else we can assist you with, please don’t hesitate to reach out! - Phil"
Gail Denis
November 19, 2024
"Elizabeth called me and it's felt like I was talking to one of my girl friends. We laughed and talked for a good while. She took care of me and gave me a good price on my home insurance. I really appreciated her. Really good service. I would recommend her to anyone who is looking for car or home insurance."
"Thank you so much for your wonderful review, Gail! We’re thrilled to hear that Elizabeth provided such a personable and enjoyable experience while helping you with your home insurance. We truly appreciate your recommendation and look forward to assisting you again in the future! - Phil"
Roy Elliott
November 14, 2024
"My agents name is Elizabeth Wilhoit. She was extremely friendly and courteous and made sure I was informed on every aspect of my concerns. My visit to the London Ky. office was pleasant, and had a great atmosphere. I would recommend doing business with this company. Thank you.."
"Hi Roy, thank you for sharing your experience with us! We’re delighted to hear Elizabeth provided you with such friendly and courteous service, making sure all your concerns were addressed. It’s wonderful to know that you felt well-informed and enjoyed the welcoming atmosphere of our London, KY office. We hope to serve you again soon. - Phil"
Brittany Stumpf
November 1, 2024
"Elizabeth was a wonderful agent Our experience was felt well taken care of and very happy with the service"
"Thank you so much, Brittany! We’re delighted to hear that Elizabeth provided you with wonderful service and made you feel well taken care of. Your happiness with our service means a lot to us. Please let us know if there’s anything else we can assist you with! - Phil"
Jarred Nantz
October 8, 2024
"Great people to do business with, especially Elizabeth Wilhoit I have been doing business with her at Philip A McDonald for 12 years! I couldn’t be more happier with the service over the years! Anything that I’ve ever needed they’ve always been right there always handled everything as quick as possible. Give Philip A McDonald State Farm a call and ask for Elizabeth Wilhoit she will take care of you and your family like her own!"
"Hi Jarred, thank you for your kind words and loyalty to us for the past 12 years! Our team is thrilled to hear Elizabeth has consistently provided you with such excellent service and care. It's our goal to treat our customers like family, and we are glad Elizabeth has made that a reality for you. We truly appreciate your recommendation. - Phil"
D Taylor
September 18, 2024
"Highly recommend this State Farm agency for home and auto. Very great customer service. The agent that worked with me went above and beyond to help save me money."
Mials Baughman
September 12, 2024
"Elizabeth Wilhoit should change her name to Elizabeth Wil-hoot because it was a hoot to work with her! She managed to help us get our premium where it needed to be and made sure we were fully covered. I hear they even have great life and disability coverage. I'll have to check it out one day!"
"Hi Mials! Thank you for sharing such a fun and thoughtful review! We're delighted to hear that Elizabeth made your experience enjoyable and ensured you were fully covered. We appreciate your trust in our team and are always here to help with any questions you have, including about life and disability coverage whenever you're ready to explore them. We're happy to be of service! - Phil"
Robert Blankenship
August 20, 2024
"They’ve been really helpful and generous with everything I’m young and ignorant to most of this kinda things and helped me understand"
"Hi Robert, thank you for your review! We are glad our team has helped guide you through the process. Our team understands that this process may be overwhelming, especially when you're new to them, so we're happy we could assist you in understanding. We appreciate your feedback.- Phil"
Tonjia Lewis
August 9, 2024
"We had been with another insurance company for 30+ years . Josh from State Farm was able to help us save hundreds on our home owners and auto insurance . We were so pleased with his kindness and willingness to work with us and especially his knowledge and expertise. Very pleased with State Farm."
"Thank you so much for your kind words, Tonjia! We're thrilled to hear that Josh was able to help you on your homeowners and auto insurance. We take pride in providing knowledgeable and personalized service, and it's wonderful to know that Josh's expertise and kindness made such a positive impression. We're so pleased to have you with us at State Farm! - Phil"
Elbert Riley
August 2, 2024
"Joshua Spurlock was amazing to deal with. He was very professional and kind. He helped me get the exact insurance that I needed and got it done very fast and effectively. Thanks again, Josh!"
"Hi Elbert, thank you so much for your fantastic feedback! We're delighted to hear that Joshua provided you with friendly service. It's good to know he helped you get the coverage you needed quickly and efficiently. - Phil"
Stephen Bowles
July 19, 2024
"Very professional and knowledgeable!! Helped me with home insurance and auto insurance"
"Hi Stephen, Thank you for your five-star review. It is wonderful to hear we assisted you in choosing your home and auto coverage. Please contact us if you have questions or concerns about coverage. - Phil McDonald State Farm Agent"
Pnkpanther 123
July 18, 2024
"Nice and very helpful people !!"
"Hi Pnkpanter, Thank you for your wonderful review. Our team is delighted to learn about your five-star experience with us. We hope to work with you again soon. - Phil McDonald State Farm Agent"
Shar C
July 3, 2024
"Worked with agent Elizabeth from London office. She was wonderful! Got us a quote quickly, ensured a smooth transition from our previous insurance company and we saved $300 on homeowners insurance as well as $40 on car insurance!!"
"Thank you, Shar, for your wonderful 5-star review! We’re thrilled to hear about your positive experience with Elizabeth at our London office. She always strives to provide excellent service, and it's great to know she ensured a smooth transition and assisted you on both homeowners and car insurance. We appreciate your trust in Phil McDonald State Farm and look forward to continuing to serve you! Phil McDonald - State Farm Insurance Agent"
Marvin and April Lawson
June 26, 2024
"Quick callback,easy to obtain homeowners insurance."
"Hello Marvin and April, Thank you for taking time to give us an excellent review. It is special to us when you point out our efforts to make your experience a great one. Thank you for trusting us with your insurance needs. -Phil McDonald State Farm Agent"
James Parker
June 12, 2024
"Excellent service and always willing to go above and beyond to answer and questions or provide me multiple quotes when I’m vehicle shopping. Elizabeth is the Best. 35 year customer."
"Hi James, Thank you for your five-star review. Our team is happy to learn we went above and beyond to address your questions about coverage. Thank You, Phil"
Lisa Felske
June 4, 2024
"Everyone in the office has been very helpful and so nice. I can’t say enough about everyone I have dealt with from the service from obtaining new services to helping with the claim we have had to make. They always make it so easy."
"Hi Lisa, your five-star review made our day. The Phil McDonald State Farm Agent team is pleased to hear about your courteous service. We appreciate you choosing us for your insurance needs. - Phil McDonald"
Brianna Hood
June 4, 2024
"Had the best experience with Elizabeth! She was amazing getting me auto insurance! Quick and simple process over the phone, and a great quote! She saved me lots of money switching over! Thanks Elizabeth!!!!"
"Hi Brianna, Thank you for your top-notch review. Our team is pleased to learn about your experience with our office today. We are thrilled to hear we made the insurance process prompt and simple. We hope to work with you again in the future. - Phil McDonald "