
State Farm® Insurance Agent Phil McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rodney Gay
March 20, 2025
"Was a long time customer but moved away for awhile once I realized what I was missing I came running back and Elizabeth treated me like family and got me set back up with great rates and made everything so easy thank you for making this stressful choice east again"
Victoria Smith
March 18, 2025
"They are very patient when trying to find a new policy. Frankie is wonderful and easy to work with. Rates are reasonable and comp"
"Hi Victoria, Thank you for your kind words! We are glad to hear you had a good experience choosing a new plan. Frankie truly is wonderful, and we’re happy to know that their patience and ease of working with you made the process smooth. We hope to work with you again soon. - Phil"
Crystal Fisher
March 12, 2025
"I recently bought a new vehicle and needed to add it to our insurance. I e-mailed Elizabeth with the info. and I had my temporary insurance card in less than 30 minutes! She is always so helpful and easy to work with!"
"Thank you for sharing your experience, Crystal! We're delighted to hear that Elizabeth provided prompt and helpful service in getting your new vehicle added to your policy. We appreciate your trust in our team and are always here to assist you with your insurance needs! - Phil"
Melissa Wilson
March 10, 2025
"Josh did an amazing job he actually saved us money and we got more coverage! Very professional and went above and beyond!"
"Thank you, Melissa, for your kind words! We're thrilled to hear that Josh provided you with excellent service and helped you save money while increasing your coverage. Providing personalized and professional assistance is always our goal. We appreciate your trust in our team and look forward to continuing to serve you! - Phil"
Chance Charles
March 10, 2025
"Not only did they save me money, I also picked up more coverage for less. Josh was super nice to deal with"
"Thank you, Chance! We're thrilled to hear that Josh was able to assist you in saving money while increasing your coverage. Providing excellent service and value is our top priority, and we appreciate you taking the time to share your experience. If you ever need anything, we're here to help! - Phil"
Shae
March 7, 2025
"Elizabeth has been very helpful!"
"Thank you for your kind words, Shae! We're so glad to hear that Elizabeth was able to help you. Providing great service is our top priority, and we appreciate you taking the time to share your experience! Let us know if there's anything else we can do for you. - Phil"
Lacy Bruner
March 3, 2025
"They have such a nice, dependable set of employees! And work with your income. We love state farm!"
"Thank you, Lacy! We truly appreciate your kind words about our team. Providing dependable service and working with our customers’ needs is always our priority. We’re so glad to have you as part of the Phil McDonald State Farm family! - Phil"
Beverly Smith Philpot
February 25, 2025
"Elizabeth was amazing helping me get a new driver set up and adding life insurance for a current driver. She made everything simple which is always a bonus when it comes to insurance! Thanks Elizabeth"
"Thank you, Beverly! We’re so glad to hear that Elizabeth provided you with excellent service and made the process simple for you. We appreciate your trust in our team for your insurance needs. If you ever need further assistance, we're always here to help! - Phil"
John Lafferty
February 25, 2025
"Been taking care of us for years. Helped me get a repair scheduled to replace my windshield. Great team!"
"Thank you, John! We truly appreciate your loyalty over the years. It’s great to hear that our team could assist you with your windshield repair. We’re always here to help whenever you need us! - Phil"
Bryan Rankin
February 17, 2025
"Very helpful and made switching insurance companies easy and painless. Highly recommend them."
" Hi Bryan, thank you for your fantastic review! Our team is glad to hear your switch to our office was smooth. We strive to make the process simple. We appreciate your feedback. - Phil"
Phillip Jones
February 14, 2025
"Needed to get some insurance quotes, got them quickly . Decided to get all my insurance thru them because of friendly and helpful staff and prices. Josh who works there was the deciding factor. Very knowledgeable and friendly."
"Thank you, Phillip! We’re so glad to hear you had a great experience with our team. Providing fast and friendly service is our priority, and we’re happy that Josh was able to assist you in making your decision. We appreciate your trust in us for all your insurance needs! - Phil"
Louetta Sigrimis
February 14, 2025
"They are always very kind and helpful!"
"Thank you, Louetta, for your kind words! We truly appreciate your support and are so glad to hear that you've had a great experience with our team. Providing helpful and friendly service is always our goal. If you ever need anything, we're here for you! - Phil"
Charity Vaughn
February 10, 2025
"Elizabeth was wonderful and so kind and willing to get you what you need at a great price."
"Thank you so much, Charity! We’re thrilled to hear that Elizabeth provided you with excellent service and helped you find the right coverage at a great price. We truly appreciate your support and look forward to assisting you in the future! - Phil"
sara boswell
February 4, 2025
"I would highly recommend Christy Boswell! She did everything to save me money on my policy! Very easy and professional to deal with. I'm very satisfied with my service!"
"Hi Sara, thank you for your five-star review and recommendation! We're so glad to hear Christy Boswell provided excellent service and offered you budget-friendly coverage options. She truly goes above and beyond for our customers, and we'll be sure to share your feedback with her. - Phil"
Elizabeth Smith
February 3, 2025
"I have worked for Phil since 1998 when he first opened his office as a licensed property, casualty, life and health agent. I love my State Farm family which consist of all employees and all my customers. It is truly my calling to help and serve people. I love my occupation, job, career!"
"Elizabeth has been with our office since I had hair! Now I don’t have hair, but we are like a great bottle of Wine-better and better with time. Elizabeth is one of my office managers and she is very capable of taking care of your insurance needs."
Brody Scott
February 3, 2025
"Excellent service. Quick and easy."
"Thank you, Brody! We thank you for taking time to leave us a review! Please let us know if there's anything we can do for you! - Phil"
Hilorie Branham
February 3, 2025
"I have been with them probably over a year now. Every time I need anything they stop and start right then and there to help me in whatever way I need. Elizabeth is a life saver and can help you get your policy started with the best in business, State Farm—Phil McDonald."
"Thank you, Hilorie! We truly appreciate your loyalty and kind words. Our team, especially Elizabeth, is always happy to assist you whenever you need us. We're grateful to have you as part of the Phil McDonald State Farm family and look forward to continuing to provide excellent service. Let us know if there's ever anything else we can do for you! - Phil"
Triston Harris
January 20, 2025
"I recommend anybody that needs insurance to come here they will take care of ya!! Ask for Sheila she’s the best!!"
"Thank you, Triston! We’re so glad to hear that you had a great experience with Sheila and our team. Providing excellent service and care is our priority. We appreciate your recommendation and are here whenever you need us! - Phil"
Mahala Watts
January 20, 2025
"I’ve been with Philip A McDonald State Farm Insurance for almost 4 years now and it has been great! Ben has always been helpful and there for me when I need it! Highly recommend!"
"Hi Mahala, thank you for your kind words and for your loyalty to our office for the past four years. We are happy to learn Ben has been consistently helpful and there for you when needed.Our team aims to provide exceptional service and support, and we are glad to learn we hit the mark. If you need further assistance in the future, please do not hesitate to reach out. - Phil "
Cheyenne Moore
January 14, 2025
"I’ve been a customer of State Farm for a while now, and I couldn’t be happier with the service I’ve received. Phil is incredibly responsive, knowledgeable, and always goes above and beyond to make sure I understand my coverage options. Whether I’m needing assistance with paying my bills or just looking for general guidance, I always feel taken care of. They treat you like you are apart of their family! Highly recommend Phil Mcdonald State Farm for anyone looking for reliable, friendly, and professional insurance services!"
""Thank you, Cheyenne, for your thoughtful and glowing review! We’re so glad to hear that our team has consistently provided you with the personalized and reliable service you deserve. Treating our customers like family is at the heart of what we do, and your kind words mean so much to us. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs! - Phil"
Derek The Deranged
January 8, 2025
"Helpful in the extreme!!"
"Hi Derek, thank you for your fantastic feedback! We are glad to hear you found our service to be extremely helpful. Our goal is to go above and beyond for our customers, and it means so much to know we have made a positive impact. If you have additional questions or concerns, please do not hesitate to reach out. "
elizabeth isaacs
November 23, 2024
"Josh was professional, thorough & saved me a lot of money!"
"Thank you, Elizabeth, for sharing your experience with us! We're thrilled to hear that Josh provided you with professional and thorough service. Your satisfaction is our top priority, and we truly appreciate your trust in Phil McDonald State Farm. If there’s anything else we can assist you with, please don’t hesitate to reach out! - Phil"
Gail Denis
November 19, 2024
"Elizabeth called me and it's felt like I was talking to one of my girl friends. We laughed and talked for a good while. She took care of me and gave me a good price on my home insurance. I really appreciated her. Really good service. I would recommend her to anyone who is looking for car or home insurance."
"Thank you so much for your wonderful review, Gail! We’re thrilled to hear that Elizabeth provided such a personable and enjoyable experience while helping you with your home insurance. We truly appreciate your recommendation and look forward to assisting you again in the future! - Phil"
Roy Elliott
November 14, 2024
"My agents name is Elizabeth Wilhoit. She was extremely friendly and courteous and made sure I was informed on every aspect of my concerns. My visit to the London Ky. office was pleasant, and had a great atmosphere. I would recommend doing business with this company. Thank you.."
"Hi Roy, thank you for sharing your experience with us! We’re delighted to hear Elizabeth provided you with such friendly and courteous service, making sure all your concerns were addressed. It’s wonderful to know that you felt well-informed and enjoyed the welcoming atmosphere of our London, KY office. We hope to serve you again soon. - Phil"
Brittany Stumpf
November 1, 2024
"Elizabeth was a wonderful agent Our experience was felt well taken care of and very happy with the service"
"Thank you so much, Brittany! We’re delighted to hear that Elizabeth provided you with wonderful service and made you feel well taken care of. Your happiness with our service means a lot to us. Please let us know if there’s anything else we can assist you with! - Phil"