State Farm® Insurance Agent Phil McDonald

"My mother has State Farm, Phil McDonald. Her home is in Westland Estates and was seriously damaged by the tornado in May. Since this has happened, her original adjuster has been fired and she now has Nate Rapp. Nate is claiming that her contractor has not been contacting them about the cost and materials, which is untrue. Our contractor has his call logs and can prove it. Her contractor has called multiple times and gotten no answer and no return calls from Nate. Nate also will not approve for funding to be released to have her home fixed. It has been an absolute nightmare for my mother who has been living in 3 rooms with COPD for the last two months. We pay homeowners insurance for disasters like this. Why should we have to beg them to do their job???? Do better State Farm or you should fire another adjuster and get someone who actually knows what they’re doing and will answer a phone."

"Elizabeth Turner was very helpful polite and patient best quote I've ever had."

"Always pleasant office to deal with, easy to make needed changes to my policy"

"I had a great experience working with Cheyenne at Phil McDonalds office. She was extremely helpful in answering all of my questions and took the time to make sure I fully understood everything. With the information she provided, she helped me find the best way to move forward. Her professionalism and clear communication made the whole process smooth and stress-free. Highly recommend her!"

"Josh always takes the time to get me the best rates with the most coverage. Does a great job and so polite. Keep up the good work!"

"Awesome crew here, big shout out to my rep Josh Spurlock! Always taking care of me and my family, will gladly continue doing business here."

"Elizabeth was amazing! Very informative on all home & auto plans, courteous, and more than willing to help & explain all options & opportunities available."

"Awesome crew. Cheyenne is very helpful and very easy to work with."

"I would highly recommend Christy Boswell! She did everything to save me money on my policy! Very easy and professional to deal with. I'm very satisfied with my service!"

"They were super helpful and answered all of my questions. I would definitely recommend them for any insurance needs."

"Sheila is the best!!! She goes above and beyond to help you in any way possible."

"Called and spoke with Cheyenne about getting renters insurance was a fast and easy process. She was very knowledgeable and sweet. Will definitely continue to do business with her!"

"Working with Cheyenne at State Farm (under Phil McDonald) has been such a smooth and positive experience! She was incredibly helpful, patient, and knowledgeable as she walked us through both our car and home insurance options. She made sure we were fully covered and got us a great rate that fits our needs and budget. It’s clear she genuinely cares about her clients and goes the extra mile to make the process easy and stress-free. Highly recommend Cheyenne and the team if you’re looking for someone trustworthy and responsive!"

"They made it very easy to obtain coverage after my new car purchase. Cheyenne was very easy to work with and had everything I needed in just a few moments."

"Elizabeth was very helpful getting our insurance changed over from our old vehicle with no hassle!!! Thanks so much!"

"Josh is amazing and always helpful!"

"I have had insurance with State Farm for years and they have always treated me so good. Anytime I need anything I know they are just a phone call away no matter when.. what.. or where! Elizabeth always takes care of me and such a timely manner. Just great customer service and so friendly."

"Josh has been amazing. He answered all of our questions. He was also able to save us quite a bit while giving us a better deductible ❤️10/10 recommend😃"

"So grateful for Cheyenne! From the very first conversation, she was knowledgeable, attentive, and genuinely cared about helping me find the best coverage for my needs. Cheyenne took the time to explain all of my options clearly, answered every question with patience, and made what can often feel like a complicated process feel effortless and straightforward. If you’re looking for an agent who is responsive, trustworthy, and goes the extra mile, Cheyenne is the person to call. I’m so grateful to have her in my corner — she’s truly the best!"

"Josh Spurlock and the State Farm crew have helped save me money while increasing my coverage. They are very polite and helpful. I am highly recommending them to my friends and family. Making insurance a quick and painless process with friendly service!"

"Josh Spurlock is awesome. I was paying double for car insurance and he got me better coverage for what I was currently paying on home owners. See if he can help you too!"

"Was quick friendly transaction and he was very helpful would recommend"

"Josh was great at getting me cheapest bundle on my home and auto!"

"Very helpful and nice!"

"Cheyenne and Elizabeth are AMAZING! Very friendly and super nice. They make me feel like I’ve known them my whole life. They help me with all my insurance needs."