State Farm® Insurance Agent Phil McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Willie Arnold
December 24, 2025
5
out of
5
rating by Willie Arnold
"Very helpful and wonderful assistance! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Christopher Setzer
December 19, 2025
5
out of
5
rating by Christopher Setzer
"Very attention to detail and thorough in our needs. And knowledge, they definitely work with you to find your needs and help fit within the budget we were striving to be around. Super kind. I highly recommend. Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rebecca Swift
December 18, 2025
5
out of
5
rating by Rebecca Swift
"Very helpful I would highly recommend to everyone I know"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tianna Roark
December 16, 2025
5
out of
5
rating by Tianna Roark
"Frankie was excellent to work with excellent customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Olivia Caudill
December 12, 2025
5
out of
5
rating by Olivia Caudill
"Frankie is ABSOLUTELY phenomenal, always so understanding, helpful, kind, and most of all professional. We are thankful for her and State Farm! If you need a calm understanding person to help you get a quote or just understand insurance, she’s your girl! Thanks again for everything Frankie."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jeannie Gains
December 6, 2025
5
out of
5
rating by Jeannie Gains
"No matter what u go in for these ladies always are so friendly and accommodating."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brenda Asher
December 5, 2025
5
out of
5
rating by Brenda Asher
"Elizabeth was extremely helpful and very patient with my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Isabella Bentley
December 5, 2025
5
out of
5
rating by Isabella Bentley
"Josh helped me out and helped me save money on my monthly car insurance payment. Very helpful and nice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nicole Craft
December 4, 2025
5
out of
5
rating by Nicole Craft
"Elizabeth from State Farm is amazing and helped so much"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jayce’s Gaming and Dirt bike channel
December 2, 2025
5
out of
5
rating by Jayce’s Gaming and Dirt bike channel
"ben at this state farm is the most respectful and honest person/ insurance agent i’ve met in a long time. helped me bundle and balance my insurance bill"
We responded:
"We can’t thank you enough for the wonderful words! Ben is representative of the entire team at Phil McDonald insurance! Again, thank you. Phil"
Randy Armentrout
November 21, 2025
5
out of
5
rating by Randy Armentrout
"We got hit with an ef-4 tornado Phil McDonald and his team walked us the way to get thru it as best you can. They really took care of us. State Farm also did us right. You need to have them on your side they care unlike other companies and agents my neighbors had."
We responded:
"Bless you Randy and your family. A lot of people were devastated during this time and had very different needs. We appreciate your kind words and genuine support for our team! "
Maddy Saylor
November 13, 2025
5
out of
5
rating by Maddy Saylor
"Josh at State Farm in London is fantastic! Wiling to go above and beyond for people even in the after hours. He’s also so friendly and helpful. I so appreciate him!"
We responded:
"Thank you Maddy for taking the time to review our office and Josh! The entire team is a key player in our office and everyone on our team has the same work ethic and passion for your risk protection. Thank you so much for taking time to give us a review! Phil"
Blake Johnson
November 6, 2025
5
out of
5
rating by Blake Johnson
"Elizabeth has been great with providing information, for myself as a first home owner! Couldn’t ask for better assistance!"
We responded:
"Since the opening of the office in August of 1998 we have been focusing on providing great information for every customer! Elizabeth started on this date with our office and leads our team to provide great customer experiences! Thank you for your review "
Audrea Lorman
November 5, 2025
5
out of
5
rating by Audrea Lorman
"Josh at Phil McDonald’s is awesome! He made setting up my auto and home insurance super easy and stress-free. He’s friendly, honest, and really takes the time to help you understand everything. Highly recommend Josh if you want someone you can actually trust!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Asher Timber LLC
October 30, 2025
5
out of
5
rating by Asher Timber LLC
"Josh was very efficient and got our insurance needs taken care of."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rick
October 16, 2025
5
out of
5
rating by Rick
"Very good communication and excellent service from Elizabeth!! Thank you very much!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Drew Bingham
October 15, 2025
5
out of
5
rating by Drew Bingham
"I spoke with Josh, he was great truly cared about saving money and getting the most possible coverage for the lowest possible cost he literally tripled my home coverage and automobile coverage and ended up saving money! Highly recommend speaking with them to see if you can get a Josh deal!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Zack Bowling
October 15, 2025
5
out of
5
rating by Zack Bowling
"Great experience... ask for Christy she's the best"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tyler Sizemore
October 14, 2025
5
out of
5
rating by Tyler Sizemore
"I had a great experience working with Elizabeth at State Farm! She was professional, patient, and incredibly helpful in answering all my questions. She took the time to explain my options clearly and made sure I felt confident about my coverage. It’s rare to find someone who combines great customer service with genuine care - Elizabeth truly goes above and beyond for her clients. Highly recommend her to anyone looking for a knowledgeable and friendly insurance representative!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Peiton Scarberry
October 13, 2025
5
out of
5
rating by Peiton Scarberry
"Cheyenne was amazing! She was very thorough and knowledgeable in the policies and benefits and did phenomenal work getting me the best coverage at the best price for me! I highly recommend her to anyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jenah Carr
October 13, 2025
5
out of
5
rating by Jenah Carr
"Cheyenne helped me tremendously and was so nice! Would recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nancy Helton
October 9, 2025
5
out of
5
rating by Nancy Helton
"Elizabeth was outstanding, great experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Natasha Holder
October 8, 2025
5
out of
5
rating by Natasha Holder
"Josh helped me and was so efficient. He helped me save more money with more added benefits. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brandy Jones
October 7, 2025
5
out of
5
rating by Brandy Jones
"I worked with Elizabeth for car insurance and other insurance quotes. She made the process simple and took time to explain all the details of the coverage. We purchased the insurance with just a quick phone call, which couldn't have been easier. She was very helpful and I appreciate the quick and easy process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chris
October 3, 2025
5
out of
5
rating by Chris
"Great place to do business. Very friendly and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"